Customer satisfaction

We constantly want our customers to be satisfied. As a consequence our primary business objectives are high product quality, a high degree of flexibility and the best possible level of compliance with delivery deadlines.


We wish to maintain a trustworthy relationship with our customers that is marked by close customer contact and a cooperative partnership. The customer should be the focus of all our undertakings.


Our employees are our greatest capital and we want them to be motivated, flexible and highly productive. Nurturing this is extremely important to us and creates the basis for a high level of customer satisfaction.


We expect a constantly high level of quality from our suppliers. For this reason, we work with suitable partners whose quality capability is regularly inspected and evaluated by us.


Our aim is to deliver the desired products to our customers, free of faults and in the best possible quality. In order to achieve this we operate a process-based quality management system.


Through our conduct and daily work, we want to gain and maintain the trust, satisfaction and recognition of all our business partners and employees.